Workstar
Inside Workstar
Meet the Team
At Workstar our solutions are innovative and our training leading edge, but it is our people who really make the difference.
Find out moreJoin Us
Workstar is an exciting place to work. You will have the chance to take responsibility for what you do and to use your abilities to progress in your career.
Find out more
Latest News
Community
Workstar
At Workstar we invest, time, energy and resources to ensure we remain true to the ethos that defines our business - we engage communities.
Find out more- Inside Workstar
- Company profile
- Our philosophy
- The team
- Our community
- Our values
- News
- 29 April 2008
- 11 February 2008
- 24 January 2008
- 15 January 2008
- 20 December 2007
- 13 December 2007
- 04 December 2007
- 20 November 2007
- 10 October 2007
- 8 October 2007
- 10 September 2007
- 27 August 2007
- 27 July 2007
- 19 June 2007
- 7 June 2007
- 6 March 2007
- 20 February 2007
- 8 February 2007
- 30 January 2007
- 8 December 2006
- 4 December 2006
- 3 November 2006
- 30 October 2006
- 14 September 2006
- 24 August 2006
- 23 August 2006
- 12 July 2006
- 29 June 2006
- 1 June 2006
- Join Us
- For partners
- Products
- Clients
11 February 2008
People are vital to the success of your franchise. After all, it's unlikely you started a franchise simply to raise capital; rather, it was probably to unlock people productivity through local, hands-on ownership.
As a franchisor you want to improve the speed of adoption of new initiatives and adherence to standards as well as providing support, training and improved communication to your franchisees.
However, the traditional relationship model between a franchisor and the franchisees and their employees is often linear, resulting in slow reaction times, bottlenecks in communication and risk of incompliance.
In best practice franchise systems, human relationships are instead built as a system Retailstar calls The Backbone.
The Backbone, powered by Retailstar's Versity platform, is an approach that fosters first hand, one-to-one communication at all levels of the system between all stakeholders. It promotes 360 degree feedback and - due to the lack of filtering - 100% clarity in each stakeholder's understanding of success.
At the heart of the system is how best to unlock the power of your people to improve profit.
In a nutshell, The Backbone can help you:
- Establish and maintain the purpose and values of your system at all levels so that everyone understands why the business exists,
- Provide an entry path from recruitment to activation for new staff,
- Provide a bridge between all levels of people,
- Communicate standards and ensure comprehension and support,
- Works for everyone from the two hour a week casual to the CEO,
- Provide no-hassle training,
- Build unconscious competence through drills, comprehension testing and constant reinforcement, and
- Create a smooth communication gateway that ensures each individual only receives the communication that is relevant to them in their role.
About Retailstar
Retailstar is the specialist retail brand of Workstar Pty Ltd.
Many of the region's leading employers use Workstar's award winning technology, learning content and consulting services to deliver increased sales, productivity and compliance, whilst reducing training and recruitment costs. Workstar has also been awarded major national and international multimedia projects in education and training and has received global recognition for its solutions and impact on business success.
For further information contact retailstar@workstar.com.au