Workstar

Meet the team

Workstar people are passionate about learning and development and the effect this has on both the businesses and the individuals we train.


Hear from some of our people below:
Wayne Bush, Solutions Manager
Ryland Davies, Training and Business Leader
Sue Easton, Solution Manager
Jan Garland, Support Services Officer
Wayne Jackson, Senior Instructional Designer
Kylie McSparron, Training and Business Leader

Wayne Bush
Solutions Manager - Sydney

Why did you join Workstar?
I wanted the chance to work with an organisation that offers a 'one stop shop' for training for clients across a number of different industries.

What does your job involve?
I am responsible for sourcing and developing new business opportunities, promoting Workstar's services in the marketplace and building relationships with Apprenticeship Centres and relevant Government departments.

What training/experience did you have prior to getting this role?
Prior to joining Workstar I had 10 years experience in the training sector working within various Registered Training Organisations

What do you find most rewarding about your job at Workstar?
Understanding a business' strengths and weakness and then having the opportunity to address those areas of weakness via outcome driven training is extremely rewarding. I also get a buzz out of having decision makers show faith in me personally as representing the company that is responsible for the development of their biggest asset - their staff.

What do you enjoy about working for Workstar?
I thrive on the opportunity to meet new people everyday. I enjoy the independence of my role whilst having a great support network around me.

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Ryland Davies
Training Business Leader - Melbourne

What does your job involve?
My job involves the delivery of training and assessment for Certificate III Warehousing and Storage and Certificate III Process Manufacturing qualifications. I also develop materials to assist in this process as well as managing client relationships.

Why did you join Workstar?
After working for myself for a year as a contractor trainer I decided to join a large organisation with a sound reputation and strong values.

What has been your greatest achievement in this role?
My greatest achievement has been supporting 151 trainees from diverse backgrounds to achieve Certificate III Process Manufacturing at the Silcraft site. Training was carried out during a very difficult time with the impending closure of the site, so it was especially rewarding to upskill these trainees and recognise their achievements with a formal qualification.

What training/experience did you have prior to getting this role?
I've been an in-house trainer for Alcan where I was responsible for giving safety inductions and also training new employees on how to operate gantry cranes. I have also previously worked as a Trainer/Assessor for several different RTO's, specialising Certificate III Warehousing and Certificate III Process Manufacturing qualifications.

What do you find most rewarding about your job at Workstar?
I enjoy the flexibility of managing my own trainee case load instead of the usual RTO standard of being told when and where to train is a massive plus. On a personal level, taking trainees with no formal qualifications right the way through the course with a positive end result is always rewarding.

What do you enjoy about working for Workstar?
I enjoy working with the team here in Melbourne and the clear direction and positive outlook of the company.

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Sue Easton
Solutions Manager - Perth

What does your job involve?
I am responsible for identifying new clients and improving relationships with existing clients. Additionally, I work closely with clients to tailor training solutions to their varying needs.

What has been your greatest achievement in this role?
My greatest achievement so far was securing endorsement to deliver retail training from the WA Master Franchisee for Howard Storage World.

What training/experience did you have prior to getting this role?
Prior to this role I worked for the Australian Medical Association as a Trainer/Assessor. I was responsible for delivering qualifications from the Business Training Package and developing new business. Prior to this, I lived in Vietnam for a year teaching English from home. The majority of my work history has been in the UK where I have worked in both Account Management and Training Officer roles within the Pharmaceutical Industry.

What do you find most rewarding about your job at Workstar?
Meeting so many different people from different industries is a really interesting part of my job. In particular I find the research aspect really rewarding. For example I recently met with a client who wanted to undertake training in a qualification we could not deliver. I identified exactly what outcomes he wanted to achieve and then researched all the units that would meet his requirements that we could deliver thorough another qualification. The appreciation he showed when I presented my ideas was a fantastic reward.

Why did you join Workstar?
I felt the role matched my experience and skills perfectly. I have worked in both sales and training plus already had a good understanding of Registered Training Organisations. I liked the fact that there were so many positive changes and developments happening within the company and wanted to be part of developing the WA branch.

What do you enjoy about working for Workstar?
I really enjoy working for an organisation that is evolving so rapidly and whose values I believe in. I also enjoy being able to offer the client so much in terms of curriculum and resources and the fact that I can sell a service that people really want! Finally, I work with a fantastic team of people here in the Perth office.

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Jan Garland
Support Services Officer - Brisbane

What does your job involve?
I am reposnsile for all administration and data entry for Queensland. I also liaise with all Internal Staff, Department of Education and Training, Australian Apprenticeship Centres, Employers and Trainees.

What has been your greatest achievement in this role?
Enabling the Queensland office to operate and function efficiently, and to encourage our sales staff and trainers to work together effectively.

What training/experience did you have prior to getting this role?
I previously had 4 years experience with an RTO. Prior to this I worked 8 years in Health Insurance with HCF and MBF.

What do you find most rewarding about your job at Workstar?
The most rewarding part is working with a great team that is supportive and willing to help each other. I also enjoy getting positive feedback from clients and trainees with regards to our services.

Why did you join Workstar?
I wanted to remain in the Training sector and I found that Workstar provided training solutions that covered a wide range of areas and industries.

What do you enjoy about working for Workstar?
There is never a dull moment!

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Wayne Jackson
Instructional Design Team Leader - Sydney

What does your job involve?
As an instructional designer I work closely with clients to identify business goals, analyse performance issues and develop strategies to increase learner engagement and effectiveness of learning material. In my team leader role I am responsible for ensuring quality and consistency in the Instructional Design team whilst fostering an environment that encourages innovation.

What has been your greatest achievement in this role?
I led the design of a large scale application simulation project for Vodafone. This project was the largest undertaking for Workstar and the largest elearning project in Australia at the time (2005). I liaised with Vodafone to design a simulation that was both high in impact and met the critical needs of the business.

What training/experience did you have prior to getting this role?
I completed a Bachelor of Multimedia majoring in Instructional Design at Southern Cross University. I have previously worked in the National Training Department of Woolworths Supermarkets as an Instructional Designer. In this position I was responsible for developing the online training strategy and courseware to meet the needs of the business.

What do you find most rewarding about your job at Workstar?
Working with the highly talented Workstar team in developing solutions that delight our clients is the most rewarding aspect of my job.

Why did you join Workstar?
I choose Workstar as it is a leading provider of online learning solutions in Australia.

What do you enjoy about working for Workstar?
I enjoy working with a great range of clients in exciting and dynamic industries. This presents many different challenges and opportunities for me to learn and grow.

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Kylie McSparron
Training and Business Leader - Sydney

What does your job involve?
My job involves training and assessing numerous clients through their traineeships.

What has been your greatest achievement in this role?
My greatest achievement has been all the positive recognition and feedback I receive from my clients and trainees.

What training/experience did you have prior to getting this role?
Previously I have held Manager positions at McDonalds and Witchery were I was responsible for all in house training.

What do you find most rewarding about your job at Workstar?
I get the greatest satisfaction seeing a trainee complete a 2 year traineeship, right through to the end.

Why did you join Workstar?
I joined the company as I was trained first hand by Workstar while I was a trainee at Witchery. I was so impressed by Workstar's approach to training that I wanted to help others in the same way.

What do you enjoy about working for Workstar?
I really enjoy the great variety of people I get to meet and relationships I build with trainees over the two year traineeship period.

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